Frequently Asked Questions

Therapy can be helpful for anyone struggling with an issue that acts as a barrier to reaching their goals, anyone who has something difficult to discuss or process, or anyone who needs help learning skills to navigate conflict in relationships.

You don't have to be in crisis to benefit from counseling. Sometimes having a supportive professional to talk with can help you gain perspective, understand yourself, and move forward.

Every therapist brings a unique personality, background, and area of expertise to their work. During the consultation process, we take time to learn about your goals, preferences, and concerns so we can help connect you with a therapist who may be the best fit.

Finding the right therapeutic relationship is an important part of counseling. We're happy to help guide you through the process.

Meet our therapists to learn more about their backgrounds and specialties.

Your first session is primarily an opportunity for you and your therapist to get to know one another. You'll talk about what brought you to counseling, your goals, and any questions or concerns you may have.

You don't need to prepare a speech or have everything figured out before you arrive. Many clients feel nervous before their first appointment, and that's completely normal. Our goal is to create a comfortable environment where you feel heard, understood, and supported.

Wilson Counseling is a private-pay, out-of-network practice. Fees vary by therapist and the type and length of service provided.

Most standard sessions are 45–50 minutes unless otherwise specified. Longer sessions may be available at a prorated fee upon request.

Good Faith Estimates are available upon request. Please contact us if you have questions about fees or want to confirm a provider's current rates.

Wilson Counseling is a private-pay practice and is not in-network with insurance companies.

If your insurance plan includes out-of-network mental health benefits, you may be eligible for reimbursement for a portion of your therapy costs.

We provide clients with a superbill at the end of each month. The superbill contains information your insurance company typically needs when you submit a claim for out-of-network reimbursement.

Clients who would like help submitting their claims can also choose to use Reimbursify, a third-party service that allows you to submit out-of-network claims using your superbill through its app.

We recommend contacting your insurance company directly to confirm your specific benefits and reimbursement eligibility.

When contacting your insurance company, you may want to ask the following questions:

• Does my health insurance plan include out-of-network coverage for mental health services?
• Is there a deductible? If yes, what is it?
• What percentage or amount of care is covered once I meet my deductible?
• Do you reimburse all diagnoses?
• Where do I submit the superbill, how often does it need to be submitted, and how long does reimbursement take?

A superbill is a detailed receipt for therapy services. It includes information your insurance company may require when you submit a claim for out-of-network reimbursement.

Wilson Counseling provides superbills to help clients submit eligible claims directly to their insurance providers. Reimbursement depends on your individual insurance plan.

We have a limited number of sessions available each day. When you schedule, we reserve that appointment time specifically for you.

If you need to cancel or reschedule, please provide a minimum of 24 hours' notice.

A standard counseling session lasts approximately 50 minutes. Double sessions are generally 90 minutes.

Longer sessions can be especially helpful for couples at the beginning of therapy, as they allow more time to explore concerns and reduce stress and tension.

Many clients prefer weekly sessions when their concerns are acute. However, appointments may be scheduled less frequently as needed.

Your therapist can work with you to determine a schedule that supports your goals and progress.

Therapy can help you become the person you were created to be. A trained therapist can come alongside you in a therapeutic relationship and help you work toward things you may have struggled to achieve on your own.

Therapy can help you:

Therapy can help people develop new ways of understanding and responding to difficult experiences, emotions, and relationship patterns.

Progress looks different for everyone. Your experience may depend on your goals, concerns, the approach used, and your work between sessions.

At Wilson Counseling, we believe in solutions-oriented therapy sessions that are focused on your goals. Therapy takes effort and patience, but you do not have to navigate the process alone.

The length of therapy varies depending on your needs, goals, and circumstances. Some people seek support for a specific concern, while others benefit from continued work over a longer period.

Your therapist will work with you to identify goals and evaluate progress along the way.

Investing in your emotional health can have a meaningful impact on your relationships, family, career, and overall well-being.

Counseling provides an opportunity to work through challenges with professional support, develop healthier patterns, and make changes that align with the life you want to build.

Wilson Counseling accepts all major credit cards, including Health Savings Account (HSA) and Flexible Spending Account (FSA) cards.

Please contact our office if you have questions about payment arrangements.

Before your session, you will receive a link that allows you to connect with your therapist online. Simply open the link in a browser on your computer or compatible device.

Video sessions are conducted through a private, secure, HIPAA-compliant platform. You will need a reliable internet connection and a device with a camera and microphone.

If you prefer not to use video, phone sessions may also be an option. Please discuss your preferences with your therapist.

Wilson Counseling offers online therapy throughout Texas, allowing clients to connect with their therapist from the privacy and comfort of their own space.

We offer in-person counseling at our Bellaire office and virtual appointments for clients located throughout Texas, subject to clinician availability and applicable licensing requirements.

That's okay. You don't need to know exactly what kind of therapy you need before contacting us. Tell us what's been going on, and our team can help you explore the options that may be appropriate.

You can reach Wilson Counseling by phone, text, or email.

Phone: 713-565-0922
Email: contact@wilsoncounseling.org

Our office is located at 6575 West Loop South, Suite 160, Bellaire, Texas 77401.

You can also visit our Contact page to get in touch with our team.